Operations Manager at Radar Security Tanzania Ltd

Radar Security Tanzania is the specialist protective security company and consulting arm of Radar Risk International, the regional’s leading international security solutions group of companies. Radar Security provides a range of solutions for clients operating in complex or sensitive and diversified environments, and we will exceed the expectations of those we partner with by;
 being the best and affordable security service provider our clients have ever had,
 being the best security company our employees have ever worked for,
 and continuously improving on all aspects of our business while building on our culture of excellence.

Vacancy : – Operations Manager
Station : – Dar es Salaam, Tanzania

1) Operation Manager’s Responsibilities
a) Responsibilities include risk management assessments, as well as ensuring Compliance with local, state laws and guidelines regarding emergency and security.
b) The operation manager also will serve as liaison with local law enforcement to assist investigations of accidents, thefts, and property loss.
c) Operation Manager will hire, train, and coordinate work schedules of all security personnel to ensure a secure environment at all locations and all times.
d) Operation Manager will establish security objectives, goals, processes, and plans in support of divisional and corporate strategic directions.
e) Operation Manager is responsible for advising and counseling management on their compliance posture to all division and corporate standards.
f) Sound judgment is required as decisions made are often major and affect relationships with customers, vendors, suppliers, and employees.
g) Operation Manager must have a comprehensive knowledge and understanding of asset and information protection principles necessary to plan and implement security programs and solutions in support of the business.
h) Operation Manager Must have strong management presentation and negotiation skills as well as proven experience in organizing and directing staff/team work and coordinating such activities to a successful conclusion.
i) Frequent contact to exchange information with all levels of line, regional and corporate management, as well as external relationships.
j) Requires strong analytical and problem solving skills to review, evaluate, recommend changes and/or develop and implement new programs as requirements and customer needs change.
k) Must have the skill and ability to conduct and/or support sensitive investigations involving company personnel, assets, and/or proprietary information.
l) Must have ability to develop unique solutions that balance the needs of the business without loss or compromise of company assets.

2) Qualifications:
a) Ability to work in a client-focused role within a fast pace environment
b) Personal initiative in developing efficient work processes.
c) Ability to discipline/address any violation of company policy in a respectful and professional manner
d) Strong organizational and analytical skills; ability to handle multiple tasks. High level of accuracy required
e) Strong Customer Service and Communications skills
f) Work Values ( e.g., responsibility, honesty, integrity)

3) Experience:
a) At least 2 years of supervisor experience in the security industry;
b) Supervisor or managerial experience;

4) Job Requirements
a) Job Experience:
i) Two-to-five years in the contract security industry or similar operational environment
ii) Track record with simultaneous accountability for at least 15 different customer locations
iii) Evidence of success working with large numbers of employees from diverse backgrounds
iv) Ability to delegate site-specific duties to on-site supervisory staff
v) Background in successful recruiting hourly employees
vi) Excellent exposure to fast-paced, constantly changing workplace
vii) Exposure to budgets and basic job pricing
viii) Relationship-development job responsibilities
ix) History of employee retention, based on recognition programs and open feedback

b) Skills:
i) Strong English writing and speaking, for standard communications and incident reporting
ii) Able to multi-task and prioritize different activities based on providing superior customer service
iii) Ability to interview, hire, train and assign employees to work locations best-suited to the employee’s background, skills, access to transportation and client requirements
iv) Planning ability, so that each client location is inspected as per Radar Security Standard Operating Procedures (SOP)
v) Ability to speak Spanish is helpful, but not required
vi) Dexterity with a computer and basic applications
vii) 24/7/365 availability

c) Credentials:
i) High school degree; college, police or military training preferred
ii) Clean criminal record
iii) Drug-Free
iv) Strong references from prior employers

Kindly send your application and CV to the following address:

Managing Director
Radar Security Tanzania Ltd
Plot No 422 Mikocheni, Kiko Street off Mwai Kibaki road
PO Box 802, Dar es Salaam
Tanzania
Cell 255 772 998881 Office Line +255 022 5500138
Email: baraka@radarsecurity.co.tz