Mkombozi Commercial Bank PLC established
in 2009 as a full fledged commercial bank
offers wide spectrum of banking services
.The bank has embarked on an expansion
program of adding Financial Centres. The
bank is now desirous of getting able and
qualified individuals to fill the following posts
in its Financial Centres in Morogoro. Tegeta,
Njombe and Musoma.
1. Financial Centre Supervisors
Key responsibilities:
The Supervisor will report to the Branch
Manager and will play a crucial role to
support the Branch Manager in managing
the Financial Centre activities in order
to achieve the overall objective of th~
bank. Ensure that the banks policies
are adequate and effective. Will be
responsible for keeping the business and
deposit base growing, ensuring that the
bank gets more and more customers and
attends outside sales meetings, creates
a friendly environment in the Centre that
keeps both “Customers and employees
happy, oversees the sales and operations
on a daily basis, responsible for business
development with small. medium-size
and big organisations. managing the
operations and support activities at the
Centre; including guiding. supporting,
motivating and supervising the staff to
ensure effectiveness and efficiency in all
areas of Centre operations.
The employment will be on permanent
and pension able basis.
Qualification & experience required:
• Bachelors Degree/ Advanced Diploma
1n Business Administration, Finance.
Banking .Accountancy or any related
quorrficot1ons
• Minimum of 5 years wOOting experience
1n banking industry.
• Strong evaluation communicohon and
report;ng sk. s
• Highly comp ·ter literate.
• Firsl ro le written and oral
communication skills in both Engl sh
ondSwoh ·.
• Demonstrated ability to work well in a
team and under pressure.
2. Customer service officers
Key Responsibilities:
Interact with customers and provide
information enquiries about products
or services understand the customer’s
problems and resolve complo nts. Honcf..a
general questions and complo1nts. Help
o customer decide what product or
service would be su tab e ror their needs
make regular changes or updates to a
customer’s ptofile or account 1nformo1ton
and also hove to keep records or
tronsochons and mo1nto’n o database
of information. Perform all front desk
activities.
Quantification & experience requited:
• Diploma. ge~o · iducotlOO Cedificote
or equivalent
• Knowledge of customer service
pnnciples and proct ces
• Knowledge or relevant computer
applications
• I Year experience in banking activities
• Knowledge in Banking products
3. Loan Officers
Key Responsibilities:
Process loan apphcat1ons. Advice
loon applicants of all documentary
requirements in the loan application.
Check and ensure that o loan opplicohon
submission ts in order and proceeds
to process the loon as per bank’s loan
policies. Explain to prospective borrowers
the loan application requirements as
well as the various loan products, interest
charges, processing fees, penalty charges
and payment term options available ..
Analyze applicant’s financial situation,
stability of income sources, credit
standing and outstanding credit debts, –
payment records with previous loans if
any and property ownership and other.
acceptance criteria.
Qualificotion & experience required:
• Diploma/Certificate in Business
administration. Finance or any related
iield,
• A minimum of 1 year working
experience within the Banking services
sector in credit department.
• Substantial experience in credit analysis
for retail banking
• Excellent communication skills.
• Computer Literate.
4. Tellers
Key Responsibilities:
A pank teller or a cashier undertakes bank
transactions and interacts directly with
customers. Detects fraudulent transactions.
notes. cheques etc and helps prevent
losses in a bank. Bank tellers are directly
responsible for cheque encashment.
savings deposits and withdrawals. Must
keep accurate balances in their drawers;
check if everything is accounted for.
The responsibilities also include ordering
products for the customer like cheques
Qualification & experience required:
• Ordinary Diploma or Certificate in
commerce with specialisation in
economcs accounting finance book
keepng.
• Knowledge of computer is requirAd,
especially data entry and other
programs which deal with transact o is.
• A minimum of I year work,ng
experience within the Banking services
sector as a Teller/Cashier.
• ExceBent communication skills
Personal Attribute for all posts;
• Strong organisational and nterpersonol
skills
• Ability to work under pressure and meet
targets.
• Matured and self disciplined
• Strong Integrity base ·
General Terms and conditions:
The respective post applied for should
be clearly marked on top of the
envelope
MKCB is on equal opportunity employer.
All ore encouraged lo apply
Only successful candidate will be
contacted.
Successful candidates from upcountry.
transport and accommodation costs
during the first interview will be met by the
candidates themselves.
Mode of application:
Aspirants who meet the above qualifications
and experience should submit their
application letters enclosing detailed CV’s.
cop es of academic transcript· and one
recent passport Size photograph Applicants
ore also required to indicate names and
contacts of at least two non relative referees.
Closing Dote: 26″‘ February 2016
Apply to:
Managing Director
Mkombozi Commercial Bank Plc
P.O.Box 38448, Dor es Salaam
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