Website Assistant, Geneva

• Organization: OHCHR - Office of the High Commissioner for Human Rights
• Country: Switzerland
• City: Geneva
• Office: OHCHR Geneva
• Grade: G-5

Office of the United Nations High Commissioner for Human Rights (OHCHR)
Palais Wilson
52, rue des Pâquis
1201 Geneva

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Closing date: Sunday, 15 November 2015

Posting Title:
WEBSITE ASSISTANT
Job Code Title:
WEBSITE ASSISTANT
Department/Office:
OFFICE OF THE HIGH COMMISSIONER FOR HUMAN RIGHTS
Duty Station:
GENEVA
Posting Period:
01 October 2015 - 15 November 2015
Job Opening Number:
47061
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Special Notice
Recruitment for this position is done on a local basis, whether or not the candidate is a resident of the duty station.
Passing the Administrative Assessment Support Test (ASAT) at Headquarters, ECA, ESCWA, UNOG, UNOV, ICTR, or ICTY or the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Service category in the United Nations Secretariat.Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.This position is vacant due to the temporary assignment/secondment of the regular incumbent to another office/organization. The selection and extension of appointment of the selected candidate will be contingent on the return of the incumbent who maintains a lien against this post. If the selected candidate is an internal staff member of the UN Secretariat, the selection will be recorded as a temporary assignment. Organizational Setting and Reporting
This position is located in the Information Management and Technology Section (IMTS), Programme Support and Management Services (PSMS) of the Office of the High Commissioner for Human Rights (OHCHR) and the incumbent reports directly to head of the web team and ultimately to the head of the Enterprise Solutions Unit (ESU).
Responsibilities
Act as primary point of contact for OHCHR websites and provide web help desk services.
Create, update and delete web contents based on users' requests. Control information quality using information life cycle parameters and business workflow.Respond to inquiries on web contents. Identify and solve web contents-related errors and problems.Monitor and maintain the OHCHR web contents, including the information on the United Nations Human Rights mechanisms, operations and activities; OHCHR organizational entities and services; databases, systems and forms used by OHCHR staff members and web user communities.Monitor the validity of the OHCHR web for internal and external links, copy right and all other issues stated in the UN web guidelines.Assist in the creation and maintenance of web content in the six official working languages. Prepare instructions to the translators as required.Act as technical liaison for all Website applications in OHCHR with vendors, technical support and developers.Develop and maintain a functional, operational and technical web expertise.Administer the OHCHR websites by managing users and user accounts.Design and customize web applications using the web content management systems, web development software and multi-media tools.Load and classify OHCHR documents in the relevant database in the six U.N. official languages. Check the documents daily list available on the Optical Disk System (ODS) and update the OHCHR database accordingly.Load and classify OHCHR news in English, French and Spanish in the news database. Work closely with the OHCHR Communications Section and the Department of Public Information.Assist in the preparation of standardized documentation and procedures relating to the OHCHR web practices.Keep abreast of the latest developments in the field of web, knowledge management and information technology.Provide training for OHCHR web users Competencies
PROFESSIONALISM : Knowledge of Information Technology and/or information management. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with various research sources, including electronic sources on the Internet, intranet and other databases. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
TEAMWORK : Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.PLANNING AND ORGANISING : Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.CLIENT ORIENTATION : Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view ; Establishes and maintains productive partnerships with clients by gaining their trust and respect ; Identifies clients' needs and matches them to appropriate solutions ; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems ; Keeps clients informed of progress or setbacks in projects ; Meets timeline for delivery of products or services to client Education
High school diploma or equivalent.
Work Experience
A minimum of five years of experience in Information Technology, information management or related area are required, of which preferably 4 years in web design, including two years of experience in web publishing would be highly desirable.
Experience working with a Content Management System and/or HTML-CSS is desirable.Experience publishing content in SharePoint 2010 and 2013 is an advantage.Experience working with official documents in any international organisation is an advantage.Experience working with the UN Secretariat Optical Disc System or any equivalent system is desirable. Languages
The working languages of the UN Secretariat are English and French.
Fluency in English and knowledge of French are required. Knowledge of another UN official language is an advantage. Assessment Method
Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.
United Nations Considerations
Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of inspira account-holder homepage.Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date. No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.