Senior Information Systems Officer (Hcm Integration and Configuration), New York

• Organization: Department of Management
• Country: United States
• City: New York
• Office: UN Dept. of Management New York
• Grade: P-5
• Follow @UNjobs

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Posting Title: Senior Information Systems Officer (HCM Integration and Configuration), P5
Job Code Title: SENIOR INFORMATION SYSTEMS OFFICER
Department/ Office: Department of Management
Duty Station: NEW YORK
Posting Period: 7 December 2016-21 December 2016
Job Opening number: 16-IST-DM-69347-R-NEW YORK (X)
Staffing Exercise ID: N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Special Notice
Owing to the temporary funding nature of this position and limited duration of the project, recruitment, selection or extension of appointments against this position will be subject to budgetary approval.
Staff members of the United Nations Secretariat must fulfill the lateral move requirements to be eligible to apply for this vacancy. Staff members are requested to indicate all qualifying lateral moves in their Personal History Profile (PHP) and cover note.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
Organizational Setting and Reporting
The position is located in the Delivery Management Team of Umoja in the Department of Management in New York. The Senior Information Systems Officer (HCM Integration and Configuration) reports to the Delivery Management Lead of the Delivery Management Team.
Umoja is a continuous organizational transformation, enabling high-quality, and cost-effective service delivery for evolving United Nations mandates, anywhere in the world. By updating skills, harmonizing practices and applying global technology, Umoja maximizes productivity of the UN's human, financial and material resources.
Umoja transcends organizational, geographical and functional barriers, fostering a culture of transparency, accountability, empowerment, sharing and unity across the United Nations. For more information on Umoja visit: http://umoja.un.org
Responsibilities
Under the supervision of the Delivery Management Lead, the Senior Information Systems Officer (HCM Integration and Configuration) will be responsible for the following duties

• Based on confirmed business requirements, plans and directs the analysis of complex business problems to be solved with the SAP solution. This includes the design and execution of the system configuration and the identification of enhancements, or other customizations required to address approved business requirements. Specifically for the various HCM modules in SAP as well as the associated NPO (Non-Profit Organization) entitlements functionality, taking ownership of configuration management and the related change control processes and ensuring integration between various SAP systems/modules, such as for Payroll, OM and Travel with Finance, as well as the related interfaces to other UN Enterprise and existing UN systems [including Siebel Customer Relationship Management (CRM) and EMC2 Documentum, etc.].
• Identifies SAP system's configuration and integration requirements in connection with the ICSC changes to the NPO/HCM functionality, including in respect of alternatives, applications, legacy or specialized systems, as well as databases; oversees the writing of relevant business design documents as well as of detailed functional specifications in said respects.
• Leads and directs a team of information systems officers, overseeing activities for select work and processes across the solution with relevance to the configuration and integration roles under assignment by
  • approving SAP HCM and Travel configuration and related documentation provided by staff and/or implementing partners to ensure it meets required technical standards and has effectively captured business requirements;
  • overseeing and manages the resources working on SAP security in respect of the solution's HCM and Travel modules;
  • developing and monitoring performance measures regarding the above duties, ensuring that work and projects meet established time lines and cost plans with high standards of technical quality; planning and allocating work assignments; and coaching, mentoring, and evaluating staff.
• Coordinates relevant Tier 3 specialized support for the corresponding area, diagnoses issues, fixes, enhancement and provides recommendations in respect of design or configuration, changes to procedure, etc.
• Provides direction on development of test scripts and scenarios development, reviews and validates scripts and scenarios for all phases of testing including Unit Testing, Functional Acceptance Testing, Product Integration Testing, Payroll Parallel Testing and User Verification Testing. Takes responsibility for ensuring that the test scenarios designed verify that the system is compliant with business process requirements and that all relevant integration points have been considered and configured.
• Liaises with SAP on matters related to the NPO and Core solutions to report defects in a timely manner and to support the follow-up required for the resolution of the identified issues. Also provides clear systems and functional requirements to SAP based on approved business process requirements.
• Collaborates with the Umoja Technology Solutions team and the Delivery Management team, when SAP releases OSS Notes, Support packs, Enhancement packs, and/or upgrades are required to ensure such enhancements address organizational requirements and follow the project testing and change control procedures before being implemented in the Production environment.
• Works with the Technology Solutions team to ensure alignment with the Organization's application architecture.

Competencies

• Professionalism: Demonstrates professional competence and mastery in SAP HCM and Travel, specifically in respect of design, configuration, development and implementation. Demonstrated ability to design technical solutions for the integration of said business processes in an ERP environment. Proficiency in SAP's development platform is required. Experience with other databases is desirable (e.g. Oracle, HANA, and/or DB2, SQL Server). Experience with Project Management methodologies and tools as well as Issue and Risk Management tools and methodologies for SAP implementation purposes is required (e.g., MS Project, Clarity, PRINCE 2, PMBOK, etc). Demonstrates ability to apply good judgment; is conscientious and efficient in meeting commitments, observing deadlines and achieving quality results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Ability to identify risks to project deliverables and deadlines and manage these risks in consultation with colleagues and the project management team.
• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
• Creativity: Actively seeks to improve services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks 'outside the box'; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
• Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
• Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.

Education

• Advanced university degree (Master's degree or equivalent) in computer science, information systems, engineering, mathematics, statistics or related field.
• A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

• A minimum of ten years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems is required.
• Extensive experience with end-to-end configuration and integration of NPO HCM and Travel processes in SAP, including in respect of security aspects within the United Nations or other large comparable International Organisation is required
• Experience integrating SAP ERP packages with other enterprise systems or other internal systems, including interfaces based on SOA principles and technology is required.
• Experience with SAP HCM Not-for-Profit Payroll solution and Entitlements Validation Engine is also required.

Languages

• English and French are the working languages of the United Nations Secretariat.
• For the post advertised, fluency in English is required.
• Knowledge of another UN official language is an advantage.

Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law.
Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira.
For more detailed guidance, applicants may refer to the At-a-Glance on 'The Application Process' and the Instructional Manual for the Applicants, which can be accessed by clicking on 'Manuals' hyper-link on the upper right side of the inspira account-holder homepage.
The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines.
Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira.
Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations.
Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.