Information Systems Assistant (Testing and Systems), New York

• Organization: Department of Management
• Country: United States
• City: New York
• Office: UN Dept. of Management New York
• Grade: G-5
• Follow @UNjobs

Closing date: Tuesday, 13 December 2016

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Posting Title: Information Systems Assistant (Testing and Systems), G5
Job Code Title: INFORMATION SYSTEMS ASSISTANT
Department/ Office: Department of Management
Duty Station: NEW YORK
Posting Period: 29 November 2016-13 December 2016
Job Opening number: 16-IST-DM-70388-R-NEW YORK (O)
Staffing Exercise ID: N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Special Notice
This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.
Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test in English at the United Nations Headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International Criminal Tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
This fixed-term appointment is financed from temporary assistance funds and does not carry expectancy, legal or otherwise, of renewal or of conversion to any other type of appointment in the Secretariat of the United Nations. Appointment is limited to Umoja funding.
Organizational Setting and Reporting
The position is located in Delivery Management Team of the Umoja project in the Department of Management in New York. The Information Systems Assistant (Testing and System) will report to an ERP or a Senior Officer.
Umoja is a continuous organizational transformation, enabling high-quality, and cost-effective service delivery for evolving United Nations mandates, anywhere in the world. By updating skills, harmonizing practices and applying global technology, Umoja maximizes productivity of the UN's human, financial and material resources.
Umoja transcends organizational, geographical and functional barriers, fostering a culture of transparency, accountability, empowerment, sharing and unity across the United Nations. For more information on Umoja visit: http://umoja.un.org
Responsibilities
Within delegated authority, the Information Systems Assistant will be responsible for the following duties:

• Acts as focal point for the receipt and processing of testing coordination requests, including in respect of user accounts and accesses as well as security controls, data integrity and recovery.
• Provides basic technical support, trouble shooting and maintenance of tools and environments in SAP/Umoja, including in respect of testing automation, scripting, folder structure, security, etc.
• Installs application systems software and hardware according to specifications.
• Provides basic support in the planning, specification, design, implementation, debugging, upgrading and maintenance of applications and systems as well as their modification based on detailed instructions.
• Performs support functions in respect of coordination of Delivery projects and activities, including in respect of databases and files (both paper and electronic).
• Assists in the preparation of technical and user documentation, as well as in the production of training materials.
• Performs ongoing reviews with users, technical personnel and developers and provides support as required.
• Conducts research on new technologies as requested; keeps abreast of developments in the field;
• Assists in testing and evaluating new products and technologies.
• Performs other related duties as required.

Competencies

• Professionalism: Knowledge of testing tools and relevant programming language(s) and basic programming skills. Good technical skills, ability to participate in development and maintenance of applications, provide user support. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
• Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Education
High school diploma or equivalent is required.
Work Experience
A minimum of five years of experience in information systems is required. Proficiency in Microsoft Office with advanced knowledge of Excel is required.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.