Dodoma
Urban Water Supply and Sanitation Authority (DUWASA) was established
under section 3(1) of Cap. 272 of 1997 as repealed by section 60 of
Water Supply and Sanitation Act No. 12 of 2009. DUWASA is charged with
the overall responsibility of operations and management of water supply
and sanitation services in Dodoma urban within the Municipality.
Applications are invited from suitably qualified, dynamic, experienced
and performance driven Tanzanians, male and female, to fill the
following positions:
JOB Title: Commercial Manager
REPORTS TO: Managing Director
JOB PURPOSE: To maintain customer records and follow up customer bills to ensure customers who get water, are correctly billed and pay for the water they have consumed at the right time. .
REQUIRED QUAUFICAT10NS:
Academic Qualification:
Holder of a Master’s Degree in Business Administration or equivalent from a recognized institution with relevant work experience of twelve years, computer application and management skills. .
Work experience: At least 12 years relevant experience with management experience and computer application in a reputable organization.
Additional Competencies for the Post:
Self starter, able to work and plan daily tasks with minimum supervision.
Effective communication ‘skills in writing and speaking.
Ability to work independently and collaborate in a team environment and may be required to other than normal duty hours, which may include evenings, weekends, and /or holidays.
Performance oriented, strongly motivated and maintains high work standards.
Team player with good interpersonal and analytical skills.
Ability to meet deadlines and give feedback in a timely and professional manner.
KEY DUTIES AND RESPONSIBILITIES:
Heads the department responsible for customer services, customers billing and metering data and revenue follow up of payments of water bills by customers.
Advises the Managing Director on all commercial issues of the Authority.
Checks and directs subordinates on customer data collection, entry, computations and analysis to
ensure they are effectively and efficiently done.
Develops and implements strategies for meeting customer demand for water and improving customer service.
Checks on customer database to ensure it is correctly up-dated regularly and current.
Monitors the revenue collections from customers and devices appropriate policies and plans to’ ensure timely payments
Oversees the preparation and dispatching of periodic customer monthly invoices to ensure that all customers are supplied with correct invoices at appropriately specified intervals.
Sets-up and controls annual billing or revenue collection targets depending on the service supply and demands of consumers, and devise appropriate methods to achieve them.
Sets up mechanisms for identifying, verifying and recommending vulnerable groups and individuals who may qualify for free water services according to the guiding policies.
Prepares and recommends tariff setting formulas and required prices depending on the established costs.
Develops and implements strategies to ensure customers settle their current bills rather than have outstanding bills.
Develops individual performance objectives, targets and standards in consultation with the immediate superior as part of performance agreement.
Performs any other duties as may be assigned by the Managing Director.
TERMS OF EMPLOYMENT FOR THE POSTS: Unspecified Period of Time.
AGE LIMIT FOR THE APPLICANTS: Applicants should be above 45 years of age.
REMUNARATIONS:
The post carry attractive remunerations package subject to work professional experience and qualifications.
MODE OF APPLICATION: letter of application accompanied by a detailed CV, Photocopies of relevant certificates; names and addresses of three referees; day contact telephone numbers and postal address should reach the under mentioned address before or on March 03, 2016 to:
The Managing Director,
Dodoma Urban Water Supply and Sanitation Authority,
P.O. Box 431,
Tel: 026 – 2324245. Fax: 026 – 2320060,
DODOMA
JOB Title: Commercial Manager
REPORTS TO: Managing Director
JOB PURPOSE: To maintain customer records and follow up customer bills to ensure customers who get water, are correctly billed and pay for the water they have consumed at the right time. .
REQUIRED QUAUFICAT10NS:
Academic Qualification:
Holder of a Master’s Degree in Business Administration or equivalent from a recognized institution with relevant work experience of twelve years, computer application and management skills. .
Work experience: At least 12 years relevant experience with management experience and computer application in a reputable organization.
Additional Competencies for the Post:
Self starter, able to work and plan daily tasks with minimum supervision.
Effective communication ‘skills in writing and speaking.
Ability to work independently and collaborate in a team environment and may be required to other than normal duty hours, which may include evenings, weekends, and /or holidays.
Performance oriented, strongly motivated and maintains high work standards.
Team player with good interpersonal and analytical skills.
Ability to meet deadlines and give feedback in a timely and professional manner.
KEY DUTIES AND RESPONSIBILITIES:
Heads the department responsible for customer services, customers billing and metering data and revenue follow up of payments of water bills by customers.
Advises the Managing Director on all commercial issues of the Authority.
Checks and directs subordinates on customer data collection, entry, computations and analysis to
ensure they are effectively and efficiently done.
Develops and implements strategies for meeting customer demand for water and improving customer service.
Checks on customer database to ensure it is correctly up-dated regularly and current.
Monitors the revenue collections from customers and devices appropriate policies and plans to’ ensure timely payments
Oversees the preparation and dispatching of periodic customer monthly invoices to ensure that all customers are supplied with correct invoices at appropriately specified intervals.
Sets-up and controls annual billing or revenue collection targets depending on the service supply and demands of consumers, and devise appropriate methods to achieve them.
Sets up mechanisms for identifying, verifying and recommending vulnerable groups and individuals who may qualify for free water services according to the guiding policies.
Prepares and recommends tariff setting formulas and required prices depending on the established costs.
Develops and implements strategies to ensure customers settle their current bills rather than have outstanding bills.
Develops individual performance objectives, targets and standards in consultation with the immediate superior as part of performance agreement.
Performs any other duties as may be assigned by the Managing Director.
APPLICATION INSTRUCTIONS:
TERMS OF EMPLOYMENT FOR THE POSTS: Unspecified Period of Time.
AGE LIMIT FOR THE APPLICANTS: Applicants should be above 45 years of age.
REMUNARATIONS:
The post carry attractive remunerations package subject to work professional experience and qualifications.
MODE OF APPLICATION: letter of application accompanied by a detailed CV, Photocopies of relevant certificates; names and addresses of three referees; day contact telephone numbers and postal address should reach the under mentioned address before or on March 03, 2016 to:
The Managing Director,
Dodoma Urban Water Supply and Sanitation Authority,
P.O. Box 431,
Tel: 026 – 2324245. Fax: 026 – 2320060,
DODOMA
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