Thursday, 1 December 2016

ICT Assistant-UNOCHA Office, Kabul, Afghanistan

By on December 01, 2016



Closing date: Thursday, 15 December 2016
Education & Work Experience: C-HS Graduate or Equivalent - 5 year(s) experience
G5
Vacancy Type
FTA Local
Posting Type
External
Bureau:
Asia & the Pacific
Contract Duration:
1 Year with possibility for extension
Background
UNOCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to:
  • Alleviate human suffering in disasters and emergencies;
  • Advocate for the rights of people in need;
  • Promote preparedness and prevention;
  • Facilitate sustainable solutions.
In December 1991, the General Assembly adopted Resolution 46/182 designed to strengthen the United Nation's response to both complex emergencies and natural disasters. In addition, it aimed at improving the overall effectiveness of the UN's humanitarian operations in the field.
Afghanistan is a very disaster prone country and close to every year drought, flooding, avalanches, landslides, and / or rock falls occur. Insufficient mitigation, preparedness, and response capacity makes responding to these disasters slow and difficult, and cause the disaster affected populations to suffer hardship.
UNOCHA has recently re-established itself in Afghanistan and has yet to deploy many of its full time National Officers. Given the potential for natural disaster and the ongoing country conflict, it is of utmost importance that the current staffing gap be filled. Expectations on UNOCHA's roll out across the country are very high. UNOCHA will take on the main humanitarian coordination role and will fill the information gap that currently exists. UNOCHA Officers are expected to help strengthen UNOCHA's humanitarian coordination, disaster preparedness, and response in the field offices. Office activities include establishing a regional humanitarian and disaster risk management partnership with the international community and with the Afghanistan Natural Disaster Management Authority (ANDMA), ensuring appropriate information management and capacity to plan for and respond to humanitarian issues and to ensure proper contingency planning and coordination.
Duties and Responsibilities
Summary of key functions:
  • Assist to implement ICT management systems and strategies under the direct supervision of ICT Officer;
  • Support to run effective functioning of the CO hardware and software packages;
  • Support to networks administration to field offices and CO office;
  • Provision of administrative support to track inventory system;
  • Good knowledge of HF Codan and VHF Radio Communication system;
  • Assist in knowledge sharing.
Supports implementation of ICT management systems and strategies, focusing on achievement of the following results:
  • Compliance with corporate information and communication technology standards, guidelines and procedures for the CO technology environment under the direct supervision of ICT Officer.
Ensures effective functioning of the CO hardware and software packages, focusing on the achievement of the following results:
  • Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs;
  • Assistance in the installation of commercial and in-house developed software and related upgrades;
  • Assistance in upgrading patch and anti-virus programs on a timely basis;
  • Monitoring of file server traffic, usage and performance on a frequent and regular basis;
  • Support to users in backing up and restoring their files, as well as in virus detection, removal and prevention;
  • Support to OCHA field offices in all ICT and connectivity issues.
Supports networks administration, focusing on achievement of the following results:
  • Assistance in trouble-shooting and monitoring of network problems both at centre and at field offices;
  • Response to user needs and questions regarding network access;
  • Assistance in backup and restoration procedures for local drives. Maintenance of backup logs. Assistance to organization of off-site storage of backups.
Provides administrative support, focusing on achievement of the following results:
  • Maintenance of an up-to-date inventory of software and hardware;
  • Maintenance of a library of ICT related reference materials;
  • Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit;
  • Maintenance of the filing system ensuring safekeeping of confidential materials;
  • Provision of ICT support to key events.
Ensures facilitation of knowledge sharing in the CO, focusing on achievement of the following results:
  • Participation and assistance in the organization of training for the CO staff on ICT issues;
  • Sound contributions to knowledge networks and communities of practice.
Impact of results:
The key results have an impact on the overall efficiency of the UNOCHA Office including improved business results and client services. Forward-looking ICT management has an impact on the organization of office management, knowledge sharing, and information provision.
Competencies
Corporate Competencies:
  • Demonstrates commitment to UNOCHA's mission, vision and values;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
Functional Competencies:

Knowledge Management and Learning

  • Shares knowledge and experience and provides helpful advice to others in the office;
  • Ability to develop systems for structuring, codifying and providing access to information and knowledge.

Development and Operational Effectiveness

  • Ability to provide basic IT support services;
  • Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems, ERP;
  • Good knowledge of Cisco Voice Over IP;
  • Good knowledge of Domino Server / Lotus Note;
  • Good knowledge of Microsoft Exchange Server and Outlook;
  • Strong Knowledge of Pix Firewall, Cisco ASA and Cyberroam;
  • Ability to perform a variety of standard specialized and non-specialized tasks and work processes that are fully documented, researched, recorded and reported;
  • Ability to review a variety of data, identify and adjust discrepancies, identify and resolve operational problems;
  • Ability to perform work of confidential nature and handle a large volume of work;
  • Experience in client support, such as, a Help Desk or User Support Unit;
  • Ability to provide input to business processes re-engineering, elaboration and implementation of new systems.

Leadership and Self-Management

  • Focuses on result for the client and responds positively to feedback;
  • Consistently approaches work with energy and a positive, constructive attitude;
  • Demonstrates openness to change and ability to manage complexity.
Required Skills and Experience
Education:
  • High School Certificate;
  • University Degree in Computer Science or relevant field is desirable but it is not a requirement. Relevant certifications in hardware and software management and application, such as (MCP) is required;
  • Certification in CCNA,CCNP and MCTS is desirable.
Experience:
  • 5 years of relevant working experience, including network administration, support to management of hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applications;
  • Relevant experience with UN or large scale organizations is desirable.
Language Requirements:
  • Fluency in the UN and national language of the duty station.
Important applicant information
All posts in the GS categories are subject to local recruitment.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Workforce diversity
UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.
Scam warning
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
Languages - Essential: English
Languages - Desirable: Dari, Pashto

About Colman Mossile

Faizan is a 30 years old young guy who is blessed with the art of Blogging,He love to Blog day in and day out,He is a Website Designer and a Graphics Designer.

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