- Organization: UNICEF - United Nations Children's Fund
- Country: Thailand
- City: Bangkok
- Office: UNICEF East Asia and Pacific, Bangkok
- Follow @UNjobs
Closing date: Tuesday, 17 January 2017
Job no: 502216
Work type: Temporary Appointment
Location: Thailand
Categories: Operations and Business Management, G-5
Pay Grade: G-5
If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.
For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.
Purpose of the Position
Under the supervision of ICT Officer, the incumbent will provide effective and efficient ICT service and support to UNICEF office both East Asia and Pacific Regional Office (EAPRO) and Thailand Country Office (TCO).
Major Responsibilities
1. Helpdesk Support
- Provides ICT helpdesk and technical support for TCO and EAPRO users, this includes supporting Database applications, and maintaining of IP Telephony Contact Center application.
- Assists in installation of new hardware/software as per agreed section plan. Ensures that all hardware and software printers, scanners and other IT equipment are in compliance with UNICEF standards, in fully function state and under guidance from appropriate specialist. Also, ensures the periodic maintenance of the hardware equipment.
- Produces LAN wiring diagram/ tag/label, keeps update and recommends improvement of server rack arrangement.
- Maintains hardware and software inventory database.
- Performs any other tasks as assigned by Supervisor. This includes clerical/secretarial tasks: filing, making photo copy, typing memos, assembling manuals and other materials, etc.
- Provides installation and stand by support to all meetings within the office or in external places as appropriate.
- University degree in Computer Science, Information Technology, Electrical Engineering or related fields
- 5 years of experience in related field
- Knowledge of Windows 8.1, Windows 10, Windows Server 2012 R2, Windows Server 2016 Operating system, networking, Desktop/Laptop PC hardware and software, printing devices
- Sound familiar with MS Office 365 software tool
- Basic knowledge of IP Telephony and traditional PABX system
- User service oriented
- Fluency in spoken and written English and Thai
- Meet UNICEF Core Value and Competencies: Commitment, Diversity and Inclusion, Integrity, Communication, Working with People and Drive for Results
Core Values
- Commitment
- Diversity and Inclusion
- Integrity
- Communication
- Working with People
- Drive for Results
Please send application no later than 17 January 2017
All UN including UNICEF candidates need to send an application letter together with Personal History (P-11) and Performance Evaluation Reports (PERs) of the last two years.
FORM P11.doc
Only short listed candidates will be notified.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.
Advertised: Jan 04 2017 SE Asia Standard Time
Application close: Jan 17 2017 SE Asia Standard Time
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